- Shipping is free for orders over or equal to € 200,00.
- Shipping is € 10,00 for orders under € 200,00.
- After your payment is verified, we may take up to 2 business days to process and ship your order. This does not include weekends or holidays.
- For the delivery of your orders we rely on our couriers. We guarantee receipt of the order within 24/48 hours working days except during holidays or heavy traffic.
How can I track my order?
- After your purchase we will send you an email to communicate the tracking code.
- Thanks to this code you can monitor the shipping of your purchase and have certain information regarding shipping times.
- Please feel free to contact us if you would like an update regarding your order status.
- All orders are in Euros.
1. www.giulianatiagency.com ships throughout the Italian territory, excluding the state of Vatican City and the Republic of San Marino.
2. www.giulianatiagency.com will only make deliveries to the user’s home or where indicated at the time of purchase.
3. Delivery is generally made within 2-4 working days, or, if no delivery date is specified, within the time estimated at the time of selecting the delivery method and, in any case, within the maximum period of thirty days from the date of confirmation.
4. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify where the order is located and how to agree on a new delivery.
5. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree a new delivery date.
6. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that the contract is intended to be terminated.
7. As a result of the resolution, the amounts will be returned, including delivery costs with the exclusion of any additional costs resulting from the choice of a delivery method other than the ordinary method offered without unjustified delay and, in any case, within 15 days of date of termination of the contract. Transport resulting from the termination of the contract may have additional costs which will be borne by the buyer.
8. Shipping costs are borne by the buyer and are explicitly highlighted at the time the order is placed.